International Blended Process – US Social Media Support (Experienced)

outpace consulting · Gurugram

Pay₹28,000–34,000a month, as listed

WhereGurugramHaryana

TypeFull time

Posted2 Nov5 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

Skills they list14 named

Customer records maintenanceRecord-keepingInbound customer enquiry call handlingPhone communicationClient enquiry handlingEnglishVoice-based call centre experienceBachelor's degreeCustomer service through social mediaClient servicesClient communication skillsCommunication skillsClient liaisonClient interaction via phone calls

About this job

International Blended Process – US Social Media Support (Experienced)

Company: Outpace Consulting
Location: Gurgaon, Haryana
Job Type: Full-Time
Work Mode: Work From Office

Job Overview

Outpace Consulting is hiring experienced professionals for a premium US-based Social Media Support process. Candidates with a minimum of 1 year of international voice process experience are encouraged to apply.

Job Details

Process: International Blended – US Social Media Support
Qualification: Graduate / Undergraduate
Experience: Minimum 1 year of International Voice Process experience
CTC: Up to ₹4.40 LPA
In-Hand Salary: Approximately ₹28,500 per month
Fixed Allowance: ₹6,000 per month
Total Monthly Earnings: Approximately ₹34,500 + Incentives
Shift: Rotational Shifts
Transport: Both-Side Cab Facility
Job Location: Gurgaon

Roles & Responsibilities

Handle customer queries through blended support channels.

Assist US-based customers with product and service-related concerns.

Provide accurate information and effective solutions.

Maintain proper records of customer interactions.

Ensure high customer satisfaction and service quality.

Follow company policies and process guidelines.

Required Skills & Qualifications

Minimum 1 year of International Voice Process experience.

Excellent English communication skills.

Strong customer service and problem-solving abilities.

Ability to handle customer queries professionally.

Good interpersonal and communication skills.

Walk-In Interview Details

Interview Location

Outpace Consulting, C-29, 1st Floor, Sector 2, Noida.

Landmark: Near Hotel Nirulas
Nearest Metro: Noida Sector 15 – Gate No. 3
Interview Timing: 10:30 AM – 1:00 PM

Documents Required

Updated Resume

Aadhaar Card

How to Apply

Interested candidates can directly contact the recruitment team

Recruiter Contact: 7717752660

Apply now and take the next step in your international BPO career!

Company: Outpace Consulting
Pay: ₹28,000.00 - ₹34,000.00 per month
Work Location: In person

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