Customer Service Team Leader

PAMAC Finserve Pvt. Ltd · Mumbai

Senior

Pay₹40,000–45,000a month, as listed

WhereMumbaiMaharashtra

TypeFull time

Posted4 Nov4 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Night shifts

No vehicle or licence needed

Skills they list14 named

Staff performance monitoringStaff supervisionPerformance coachingCustomer serviceTeam leadershipCoachingEnglishMaster's degreeAchieving service-level targetsBachelor's degreeService level managementHindiEscalation handlingService level agreement management

About this job

Hiring for Team Leader

Location- Malad

Salary upto 6.5 LPA

5 days working 2 week off

24/7

Job Description

we are looking for an Experienced Team Leader from a BPO/Customer Service background to manage a team handling. The role involves monitoring performance, coaching agents, Handling escalations, ensuring quality & SLA delivery, and driving overall team productivity.

9373791306

HR MAMTA

Job Types: Full-time, Permanent
Pay: ₹40,000.00 - ₹45,000.00 per month

Benefits

Health insurance

Provident Fund

Work Location: In person

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