Hotel Front Desk Manager (M/F) & Housekeeping Staff (M)

Position 1: Hotel Front Desk Manager (M/F)

Location

Lucknow

Hotel Category

3-Star Budget Hotel

Job Overview

We are seeking a dynamic, highly organized, and guest-centric Hotel Front Desk Manager to lead our front office operations. The ideal candidate will possess excellent leadership skills, financial acumen, and a passion for delivering exceptional guest experiences while maximizing room revenue.

Key Responsibilities

• Team Leadership: Manage, train, and motivate the front office team to ensure seamless daily operations and high service standards.

• Guest Relations: Oversee guest check-ins/check-outs, handle VIP protocols, and resolve guest grievances promptly with high emotional intelligence (EQ).

• Revenue \& Reservations: Manage reservation systems, implement basic revenue strategies, and optimize room occupancy and walk-in sales.

• Operations \& Tech: Oversee administrative duties, night audit reviews, and maintain proficiency in Property Management Systems (PMS) and channel managers.

• Cross-Departmental Coordination: Coordinate closely with Housekeeping and Maintenance to ensure swift room turnarounds and fix operational issues.

• Budget \& Compliance: Assist in front office budgeting, manage cash handling protocols, and ensure strict compliance with local hotel regulations and safety norms.

Requirements

• Proven experience as a Front Office Supervisor or Manager in the hospitality industry.

• Outstanding verbal and written communication skills.

• Strong problem-solving abilities and a calm demeanor under pressure.

Position 2: Housekeeping Staff (M)

Location

Lucknow

Hotel Category

3-Star Budget Hotel

Job Overview

We are looking for hardworking and reliable Housekeeping Staff to maintain the highest standards of cleanliness and hygiene across our guest rooms and public areas.

Key Responsibilities

• Clean, sanitize, and restock guest rooms, bathrooms, and corridors according to hotel standards.

• Change bed linens, make beds neatly, and replenish room amenities daily.

• Operate cleaning equipment and safely handle cleaning chemicals.

• Coordinate with the Front Desk to update room status (Clean/Dirty) promptly.

• Report any maintenance issues, damages, or lost-and-found items to the supervisor.

Requirements

• Prior experience in hotel housekeeping or corporate cleaning is preferred.

• Good physical stamina to handle manual work and long shifts.

• Disciplined, punctual, and attentive to detail.

Option 2: Combined Job Posting (All-in-One)

Hiring Alert: Join Our Hospitality Team in Lucknow!

A premier 3-star budget hotel in Lucknow is looking for passionate and dedicated professionals to fill the following positions

Hotel Front Desk Manager (M/F)

• Role: Lead front office operations, manage team scheduling, drive guest satisfaction, coordinate cross-departmentally, manage reservations/revenue, and maintain PMS technology proficiency.

• Skills Needed: Strong leadership, excellent communication, problem-solving, high EQ, and operational discipline.

Housekeeping Staff (M)

• Role: Maintain pristine cleanliness in guest rooms and public areas, manage linen changes, restock amenities, and coordinate room status updates with the front office.

• Skills Needed: Physical stamina, dedication to hygiene standards, and a strong work ethic.

Benefits

• Flexible schedule
• Food provided

Work Location

In person