Customer Chat Support Executive (English Support)

In Jaipur, we are seeking highly motivated International Customer Support Executives for our non-voice process BPO team. This role offers the opportunity to provide exceptional customer support to our international clients via voice, email and chat platforms.

Key Responsibilities

Handle customer inquiries via email and chat, ensuring quick and accurate responses.

Resolve customer issues related to products, accounts, and services, maintaining a positive customer experience.

Document all interactions in the CRM system, escalating issues when needed.

Meet performance metrics including response time and customer satisfaction.

Skills \& Qualifications

Excellent written communication in English with strong grammar.

Experience in customer service or voice / non-voice processes is a plus.

Proactive problem-solving skills with a focus on customer satisfaction.

Ability to multi-task and meet deadlines in a fast-paced environment.

Proficiency in CRM systems, email, and chat tools.

Why Join Us?

Competitive salary

₹28,000 to ₹36,000 per month.

Work in a dynamic, global environment with international clients.

Career growth opportunities and comprehensive training.

Collaborative work culture focused on employee well-being.

If you are passionate about customer service and eager to grow in an international BPO setting, apply now!

Pay

₹28,000.00 - ₹36,000.00 per month

Benefits

• Commuter assistance
• Paid time off
• Provident Fund

Language

• English (Required)

Work Location

In person