Security Executive (NCM)

Job Title

Exec./Sr. Exec./AM/Manager – Service Centre Handling Security

Function

Security

Reports To

—

Location

Region

Travel Required

25% / 50% / 75%

About DHL Blue Dart Express India

Blue Dart Express Limited, a listed company, is a leader in courier, integrated air express package distribution, and eCommerce in South Asia, offering a wide range of logistics solutions. Founded in 1983, it is recognised for reliable, time-bound, and secure delivery services across 55,000+ locations in India as well as internationally. Its competencies span across evaluation and contracting, planning and transition, delivery and execution, and specific service capabilities. We pride ourselves on innovation, digitalization, service excellence, and creating long-term partnerships with our clients, enabling businesses to thrive in the fast-paced logistics environment and ever-evolving supply-chains. It wholly-owns India's only scheduled air cargo airline, Blue Dart Aviation Limited, since May 1994, and the Concorde Air Logistics Limited, a transport, storage, and communications business, since May 2004.

Blue Dart Express Limited is a part of the DHL Group's DHL eCommerce division, leveraging this global logistics leader's network across 220 countries and territories to provide comprehensive express and logistics solutions to our clients. Our robust network and unmatched infrastructure have positioned the Blue Dart brand as a key India-grown logistics player with an unmatched and phenomenal global outreach rooted in the DHL brand of its majority shareholder.

We are proud to be consistently ranked among India's Top 100 Great Places to Work, combining it with DHL Group's Top Employer certification. Being an Employer of Choice is not just a goal; it's a fundamental part of who we are, committed to creating a workplace where people are valued, empowered, and wear the sobriquet "Blue Darter" with honour.

If you are looking to join a purpose-led, people-first company that shapes India's supply-chains with integrity and safety, Blue Dart is where you belong. Blue Dart offers competitive compensation and comprehensive benefits, access to cross-functional, succession planning and global career paths, and strong culture of recognition.

Position Overview

The Exec./Sr. Exec./AM/Manager – Service Centre Handling Security is responsible for ensuring the security and integrity of shipments, personnel, and infrastructure at the Service Centre. The role involves implementing and monitoring security protocols, conducting audits, managing security staff, and coordinating with regional teams to ensure compliance with organizational standards. This position plays a key role in risk prevention, loss control, and maintaining a safe operational environment.

Job Purpose

To ensure robust physical security and risk management across the Service Centre by safeguarding shipments, employees, and facilities. The role focuses on preventing losses, handling incidents effectively, maintaining compliance, and ensuring secure shipment movement within and from the Service Centre.

Key Roles \& Responsibilities

Shipment Security

• Ensure the secure handling, movement, and storage of shipments within the Service Centre.
• Supervise security of high-value shipments during receipt, processing, and dispatch, including secure handovers and escort arrangements as needed.
• Investigate incidents of shipment tampering, pilferage, or loss, and coordinate with origin or destination teams for resolution.
• Ensure all security incidents are logged, investigated, and closed in the SHIELD system within defined timelines.

Facility Security and Safety

• Maintain end-to-end physical security of the Service Centre premises, including access control, surveillance, and perimeter security.
• Conduct regular facility safety checks, including electrical, fire, and infrastructure audits, ensuring adherence to safety norms.
• Ensure functionality and maintenance of all security equipment — CCTV, access control, fire alarms, and intrusion detection systems.

Security Audits and Compliance

• Conduct periodic internal audits to ensure compliance with company security policies and statutory requirements.
• Carry out vehicle and branding audits for Service Centre vehicles to ensure proper documentation, locking systems, and safety compliance.
• Maintain accurate records of all audits, inspections, and corrective actions.

People and Process Management

• Support pre-employment and police verification for new hires in coordination with regional or HR teams.
• Conduct regular security awareness sessions, emergency drills, and fire safety trainings for Service Centre employees.
• Promote adherence to organizational safety and security SOPs across all teams.

Security Personnel Oversight

• Ensure adequate deployment and supervision of security guards at all entry/exit and operational points.
• Conduct routine checks, surprise inspections, and refresher training to maintain alertness and discipline.
• Monitor attendance, duty rosters, and performance of all security personnel.

Risk Management and Liaison

• Identify potential risks related to shipment handling, vehicle movement, or facility access and initiate preventive measures.
• Liaise with local law enforcement and external agencies to facilitate safe and compliant operations.
• Report and document all risk mitigation efforts and coordinate timely closure of identified gaps.

Qualifications \& Experience

• 1–3 years of relevant experience in security operations, preferably in logistics, transportation, warehousing, or supply chain sectors.
• Ex-servicemen from the Indian Navy or Indian Air Force with experience in security, administration, or logistics roles are highly preferred.
• Experience in handling shipment security, facility safety, emergency preparedness, and managing security personnel.
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