Senior Sales Manager – Retreats

Job Title

Senior Sales Manager – Retreats

Department

Sales \& Marketing

Reports To

Director of Sales \& Marketing

Work Location

Infocity, Gandhinagar, Gujarat

Resort

Amrit Ocean Resort, Singer Island, Riviera Beach, Florida

Shift

US Shift (7:00 p.m. – 5:00 a.m. IST)

Summary

The Senior Sales Manager – Retreats will drive sales and ensure the growth of Amrit Ocean Resort’s wellness retreat offerings. This role requires a passion for wellness, excellent communication skills, and a proven track record in luxury hospitality or wellness sales. You will build the retreat pipeline, develop partnerships, and mentor junior team members.

About the Opportunity

Amrit Ocean Resort (www.amritocean.com) is one of the leading lifestyle and wellness resorts in the USA. We are now setting up a dedicated corporate sales office in India to drive revenue for the resort across its key business segments, working in close partnership with the resort’s leadership in Florida.

If you are a high-performing, growth-driven hospitality sales professional with a passion for luxury and wellness, this is a rare opportunity to be a founding member of a new, fast-growing team and shape how Amrit sells to the world.

Role Description

This is a full-time role for a Senior Sales Manager – Retreats. The role covers wellness retreat sales, partnership development, client relationship management, communication, and customer service.

Responsibilities

Sales Strategy \& Execution

• Develop and implement effective sales strategies to drive revenue growth for wellness retreats, including individual, group, and corporate retreat bookings.
• Identify new market opportunities and build relationships with potential clients, retreat organizers, wellness practitioners, travel advisors, and partners.
• Achieve and exceed sales targets and KPIs set by leadership.

Client Relationship Management

• Establish and maintain strong relationships with existing and potential clients.
• Handle client inquiries, provide detailed information about retreats, and close sales.
• Provide personalized, attentive service so that each client’s needs and preferences are met.

Marketing \& Promotion

• Collaborate with the marketing team to develop promotional materials and campaigns that highlight the benefits of Amrit’s wellness retreats.
• Represent the company at industry events, webinars, trade shows, and networking functions.

Product Knowledge, Leadership \& Administration

• Stay current on wellness industry trends and competitor offerings to give clients informed recommendations.
• Mentor and train junior sales team members on best practices and product knowledge.
• Coordinate with the resort operations team to ensure seamless delivery of retreat experiences.
• Prepare and present regular sales reports and forecasts to leadership.
• Maintain accurate records of sales activity and client interactions in the CRM.
• Maintain confidentiality of client and company information.

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of progressive sales experience in 5-star luxury hotels, resorts, or wellness destinations, with at least 3 years selling wellness, retreat, or experiential programs.
• Strong understanding of the South Florida and overall US wellness and luxury travel market.
• Proven ability to develop and implement effective sales strategies and to mentor team members.
• Ability to understand and evaluate complex information from multiple sources and to multitask and prioritize to meet deadlines.
• Excellent written and verbal communication in English, with fluent, clear American-English communication suited to US clients.
• Experience selling to US or other international clients and markets.
• Strong negotiation, presentation, and networking abilities.
• Proficient in Microsoft Office Suite and CRM software.
• Highly organized, detail-oriented, and able to work independently in a remote, US-hours environment.
• Knowledge of different cultures and languages is a plus.
• A passion for hospitality and a commitment to exceptional customer service.

Benefits

• Competitive salary and commission structure.
• Comprehensive benefits package including insurance.
• Paid time off and holidays.
• Opportunities for professional development and growth.

Start Date

• Immediate joining

Job Type

Full-time

Benefits

• Health insurance
• Paid time off

Ability to commute/relocate

• Gandhinagar, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Application Question(s)

• Do you have experience working with Wellness Retreat offerings? If yes, for how many years?
• Have you worked with any Luxury Hotel/Resort Group? If yes, for how many years?

Experience

• Hospitality Sales: 3 years (Required)

Language

• English (Required)

Shift availability

• Night Shift (Required)

Work Location

In person