Jobs›Operation Executive, Mumbai

Operation Executive

Proficient Peoplecraft Pvt. Ltd. · Mumbai
Pay₹30,000–40,000a month, as listed
WhereMumbaiMaharashtra
TypeFull time
Posted3 Nov6 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list68 named
Office supply managementCustomer records maintenanceCorrespondence managementPeriodic MIS report preparationConfidential information handlingSales reportingMeeting coordinationCustomer relationship buildingEmail communicationInbound customer enquiry call handlingDocument preparationCoordination with sales teamsPhone communicationDigital register maintenanceCustomer appointment bookingClient detail updatesWorkflow managementData entry in ExcelComputer literacyOperations coordinationLead list managementClient enquiry handlingBack office operationsClient record-keeping practicesProcess improvementManagement information reporting for salesBack office processingClient data maintenance in CRMWorkload prioritisationAdministrative experienceMeeting schedulingLead management systemsDaily operations report preparationBachelor's degreeSales quotingStakeholder coordinationLead nurturingTask prioritisationReport and presentation preparationConfidential record keepingClient servicesSales management systems proficiencyVendor communicationStakeholder reportingClient status updatesProgress managementCRM system proficiencyProductivity softwareSecretarial workClient communication skillsDocumentation handlingVisit schedulingStatus reportingEscalation handlingSales activity reportingCommunication skillsDeadline trackingSales follow-upClient liaisonTeam coordinationFile organisationSales appointment settingOperational performance reportingProgress trackingSales data trackingClient interaction via phone callsOffice record organisationCustomer data entry
About this job

Key responsibilities

  • Maintain accurate property enquiries, lead databases and client follow-up records in Excel or CRM.
  • Coordinate sales follow-ups, client meetings and site visits; ensure timely responses to calls, WhatsApp and property portal enquiries.
  • Track sales activities, bookings and pending actions; prepare daily, weekly and monthly management reports.
  • Maintain property documents, booking forms, KYC records and transaction files; assist with quotations, proposals and correspondence.
  • Coordinate with clients, developers, owners and channel partners; share approved property details, brochures and pricing.
  • Follow up on pending documents, payments and booking formalities; escalate unresolved client concerns.
  • Manage office communication, supplies, vendor coordination and administrative requirements.
  • Maintain task trackers, monitor deadlines and follow up with relevant team members.
  • Improve coordination, documentation and reporting processes; support management with presentations and operational updates.
  • Protect the confidentiality and accuracy of company and customer information.

Required skills and qualifications

  • HSC minimum; graduates preferred.
  • 3–6 years in operations, administration or sales coordination; real estate experience preferred.
  • Good MS Excel, Word, email and WhatsApp skills; CRM and property portal knowledge is an advantage.
  • Strong communication, organisation, follow-up and problem-solving skills.
  • Ability to prioritise work, meet deadlines and maintain a professional, customer-focused approach.
Pay
₹30,000.00 - ₹40,000.00 per month

Benefits

Cell phone reimbursement

Commuter assistance

Paid sick time

Work Location
In person

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