SOLUTION MANAGER - PRESALES L4
- Job Title
- SOLUTION MANAGER - PRESALES L4
- City
- Bengaluru, Gurugram, Mumbai
- State/Province
- Haryana, Karnataka, Maharashtra
- Posting Start Date
- 11/4/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Role Purpose
The purpose of this role is to help build pipeline by effectively understanding client requirements and liaising with internal functions/stakeholders to prepare a winning solution by leveraging the capabilities within D&OP for the client.
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Do
Prepare a winning solution for the fulfill the requirements of the client
Requirement Understanding, Data Gathering & Solution Design
Engage with the customers, understand and interpret their needs correctly, and churn out a proposal with a solution that is aligned with the customers' demands/requirements
Engage with clients or sales team to understand the purpose of the proposal, the requirements and expectations of the client
Lead and prepare the RFP/RFI/RFQ responses and presentations. Write, edit and finalize each section of a proposal, ensuring the content matches the RFP
Ensure RFP instructions pertaining to format, fonts, page limits, etc. are being followed along with internal branding guidelines
Performs final electronic layout and formatting as well as production of hard copies as required
Follow up with sales team post submission of RFP response
Co-ordination and Support to Internal Teams
Coordinates with partners to request and collect relevant data and inputs or other narratives to respond to proposal requirements
Work with sales team proactively and provide support for 2nd and 3rd level customer meetings.
Prepare a list of questions and of information/material needed to create the proposal
Include standard or approved proposal language for legal sections according to company policy
Write the proposal and/or coordinate with team members to ensure each section is written in a consistent format and completed according to the RFP instructions
Work with internal marketing team and external vendors for the purpose of proposal creation
Support the marketing team and create specific client dockets, collaterals, mailers etc.
Support the demand generating team of the marketing department by providing them lists of the accounts, stakeholders etc. that can be targeted
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Effective Project Management
Effectively and efficiently plan, organize, lead and control the delivery of the final solution/proposal/document
Prepare a work plan that lists the tasks required to create the proposal, such as design, writing, editing, review and production
Uses strong interpersonal, organizational, and time management skills to juggle multiple tasks with differing deadlines to consistently produce the document
Collaborate and influence internal key stakeholders to get relevant data within the specified timeline to ensure relevant data in plugged into the solution
Ensure promptness and compliance of proposals by creating and managing proposal calendars, compliance checklists, compliance matrices, trackers, etc.
Oversees collection and completion of all proposal components (technical, cost, management, annexes) working in collaboration with internal teams, as well as partners.
Follow up with relevant stakeholders/teams to get feedback and revisions and ensure that the proposal development stays on schedule.
Update the sales team and other stakeholders on a regular basis on the progress of the proposal
Stakeholder Interaction & Management
Work with internal teams and get relevant data/inputs for preparing documents such as RFP responses, capability demonstrations, client presentations and collaterals, participating in the customer calls to sell solutions etc.
Collaborate with relevant stakeholders/teams to get feedback and make revisions to ensure that the proposal stays relevant to the needs throughout various proposal stages
Ensures communication among all parties throughout the proposal process
Identifies bottlenecks in the process escalating accordingly to higher level, as necessary, to ensure timetable and deliverables remain on track
Reach out to the below mentioned internal teams during proposal creation
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Deliver
No.
Performance Parameter
Measure
Process & Performance
Zero non-conformance on timelines with respect to the client/ stakeholder requirements
%Winning solutions created
Support on pipeline generation
Client
No. of RFP/Proposals/Solutions submitted
%conversion rate from proposal to contract
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Pre-Sales & Solutions - Senior Manager | Consumer Banking Operations
No. of Positions
1
Location
Mumbai Preferred or Open for other locations for Good candidates.
Position
Pre-Sales & Solutions – Banking BPO
Designation
Senior Manager
Band
C2
Working Model
Hybrid
Process
BFS
Shift
UK Shift
PRINCIPAL RESPONSIBILITIES
Responsible for managing Banking Operations (Retail Banking / Cards / lending / Contact Center) bid management and Solution Design.
Independently assess customer requirements, identify challenges, and provide solution inputs for RFIs, RFPs, and proactive proposals, while coordinating with relevant SME / Delivery and support teams.
Motivate various stakeholders through effective management and collaboration.
Liase with various internal stakeholders like IT / Transitions / Transformation / HR / Pricing / Finance to create compelling winning solutions.
Support the operations
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