Hindi Customer Co-ordinator

Confidential · Kochi

Pay₹20,000–30,000a month, as listed

WhereKochiKerala

TypeFull time

Posted6 Nov3 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Day work

No vehicle or licence needed

Skills they list21 named

Customer complaint handlingInbound customer enquiry call handlingPhone communicationWriting skillsClient enquiry handlingInbound voiceInternal team coordination for query resolutionCross-departmental liaisonEnglishLocal languageBachelor's degreeClient servicesCustomer relationship managementHindiClient communication skillsInternal team coordination for issue resolutionComplaint resolution call handlingCommunication skillsClient liaisonCross-functional communicationClient interaction via phone calls

About this job

Hindi Customer Co-ordinator

Experience: Minimum 1 Year
Qualification: Bachelor's Degree (Mandatory)
Salary: ₹20,000 – ₹30,000 per month
Working Days: 5 Days a Week
Language Skills: Fluent in Hindi and English

Requirements

A Bachelor's Degree is mandatory.

Minimum 1 year of experience in Banking, BPO, or Customer Support is preferred.

Freshers with excellent communication skills in Hindi and English are also welcome to apply.

Strong verbal and written communication skills in both languages.

Ability to manage customer queries professionally and patiently.

Responsibilities

Handle customer interactions through incoming and outgoing calls.

Manage customer requests, service enquiries, and complaints efficiently.

Communicate professionally with customers in both Hindi and English.

Coordinate with internal teams to resolve customer issues within the expected timeframe.

Ensure a smooth and satisfactory customer experience.

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits

Health insurance

Provident Fund

Application Question(s)

Do you have previous experience in using Hindi and English Communication ?

Education

Bachelor's (Required)

Language

Hindi&English (Required)

License/Certification

Graduation (Required)

Work Location: In person

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