Sales Head (Gym,Fitness)

About the Role

We are looking for an experienced Sales Head to lead sales and business growth for a gym business operating in the sports and fitness sector.

The role involves driving membership revenue, managing the sales team, improving enquiry conversions and delivering a premium customer experience. The ideal candidate will have experience selling premium services and leading a team to achieve revenue targets.

Key Responsibilities

Sales Strategy & Revenue Growth

Develop and execute sales plans to achieve monthly, quarterly and annual revenue targets.

Drive new memberships, renewals and upgrades across gym locations.

Set branch-wise and individual sales targets in consultation with management.

Review sales performance and take corrective action where targets are falling behind.

Recommend membership packages and promotional offers while maintaining profitability and brand positioning.

Sales Team Management

Lead, guide and monitor the sales team across locations.

Allocate targets and track enquiries, follow-ups, appointments, gym visits and membership conversions.

Conduct regular sales reviews and provide practical coaching.

Train the team in premium service selling, objection handling, negotiation and closing.

Support recruitment, induction and performance evaluation of sales employees.

Personally assist with important prospects and difficult sales closures.

Premium Customer Experience

Ensure prospective members receive professional communication, personalised attention and timely follow-ups.

Understand customer needs and help the team recommend suitable memberships and services.

Maintain strong relationships with members to support renewals and referrals.

Coordinate with gym operations and trainers to ensure a smooth transition from sale to membership activation.

Address escalated customer concerns and avoid commitments that the business cannot deliver.

Business Development & Marketing Coordination

Build corporate tie-ups and referral partnerships to generate membership enquiries.

Work with the marketing team on campaigns, events and local promotional activities.

Review lead quality and campaign conversions to improve sales results.

Monitor competitor offerings, pricing and customer preferences.

Support membership sales planning for new gym openings.

Reporting & Process Management

Maintain accurate sales pipelines, CRM records and revenue forecasts.

Share regular reports on sales, conversions, renewals and team performance.

Monitor membership payments and coordinate outstanding payment follow-ups.

Ensure the team follows approved pricing, discounts and sales processes.

Required Skills & Qualifications

Graduate in any discipline; qualifications in hospitality, business management or marketing are preferred.

Proven experience in premium service sales, with experience managing a sales team.

Background in premium gyms, fitness clubs, luxury hospitality, hotel membership sales or similar customer-focused businesses.

Demonstrated ability to achieve revenue targets and improve team performance.

Strong communication, presentation, negotiation and relationship-building skills.

Ability to engage confidently with premium customers and corporate decision-makers.

Working knowledge of CRM systems, Excel and sales reporting.

Willingness to visit gym locations and attend business meetings as required.

Pay

₹100,000.00 - ₹150,000.00 per month

Application Question(s)

Do you have experience in premium gyms, fitness clubs, luxury hospitality, hotel membership sales or similar customer-focused businesses ?

Education

Bachelor's (Required)

Experience

fitness clubs, luxury hotels, hospitality sales: 1 year (Required)

Location

Andheri, Mumbai, Maharashtra (Required)

Work Location

In person