Jobs›Banquet Sales, Mumbai

Banquet Sales Coordinator

The Regenza by Tunga Hotel · Mumbai
Pay₹17,000–22,000a month, as listed
WhereMumbaiMaharashtra
TypeFull time
Posted5 Nov3 days ago, via SimplyHired
Skills they list55 named
Customer feedback collectionMeeting minutesCustomer records maintenanceLead generation from existing customersAdd-on service promotionCorrespondence managementSales proposal developmentSales reportingMeeting coordinationCustomer relationship buildingEmail communicationGuest relationsInbound customer enquiry call handlingEvent catering coordinationCoordination with sales teamsPhone communicationClient detail updatesHotel event coordinationOperations coordinationMultidisciplinary project coordinationStakeholder liaisonClient enquiry handlingIn-person customer serviceInbound voiceFilingCross-departmental liaisonClient relationship developmentManagement information reporting for salesBack office processingEvent schedulingCollaboration with business operationsSalesClient feedback collectionStakeholder coordinationClient servicesCustomer relationship managementProperty management systems (PMS)Reservation systemsMultidisciplinary collaborationSecretarial workClient communication skillsFaxingSuggestive sellingBillingDeadline trackingSales follow-upClient liaisonTeam coordinationAdd-on salesAfter-sales follow-upCross-functional communicationOffice phone managementSales data trackingReservation managementCustomer data entry
About this job

Core Duties & Responsibilities

Client Communication & Inquiries

Respond promptly to incoming phone, fax, and email inquiries regarding banquets, conferences, and private functions.

Send tailored event proposals, menus, and contracts to prospective clients.

Conduct property site visits, guide clients through available facilities, and assist with menu and layout selections.

Booking & Administration

Update and maintain event spaces, calendars, and guest data using hotel management and catering software .

Issue Banquet Event Orders (BEOs) and function prospectuses detailing timings, room setups, audio-visual needs, and special requests.

Track deposit deadlines, cut-off dates, tentative bookings, and final guest counts.

Cross-Departmental Coordination

Act as a liaison between the client and internal teams, including the kitchen, F&B operations, housekeeping, and engineering.

Communicate final event sheets and changes clearly so operations staff can execute seamless setups.

Sales & Revenue Support

Upsell additional facilities, upgraded menus, or extended packages to maximize per-event revenue.

Maintain daily sales reports (DSR), revenue projections, and master correspondence files.

Attend regular sales and BEO briefing meetings, circulate meeting minutes, and follow up on pending action items.

Post-Event Follow-Up

Assist with accurate billing input and settlement verification.

Gather client feedback, log guest reviews, and relay insights back to management to improve future services

Pay
₹17,000.00 - ₹22,000.00 per month

Benefits

Food provided

Provident Fund

Work Location
In person

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