Marketplace Key Account Executive - US Shift

Ergode · Mumbai

PayPay not listed

WhereMumbaiMaharashtra

TypeFull time

Posted3 Nov5 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

Skills they list65 named

Project team coordinationSales account planningCustomer communicationPricingGoogle SheetsSales reportingCustomer relationship buildingMarketing campaign planningRegular stakeholder meetingsInventory managementOperations coordinationMultidisciplinary project coordinationDashboard creationClient enquiry handlingKey account managementCorporate relationship managementMargin analysisKPI reportingPerformance reporting in digital marketingShopifyRegular client review meetingsCross-departmental liaisonRevenue analysisClient relationship developmentManagement information reporting for salesClient needs assessmentE-CommerceTrend analysisCollaboration with business operationsPay-per-click advertising platformsAnalysis skillsReport and presentation preparationClient servicesSales revenue analysisCustomer relationship managementMarketing campaign performance trackingStakeholder reportingMarketing ROI analysisPay-per-click advertisingClient status updatesAccount management conversationsProfitability analysisMarketing analyticsBudgetingMultidisciplinary collaborationClient communication skillsAccount managementStatus reportingProject client reportingInternal team coordination for issue resolutionPPC Campaign ManagementE-commerce organisation experienceCommunication skillsMarketing strategy within e-commerce industryClient liaisonPerformance measurementTeam coordinationKPI analysisCross-functional communicationCampaign performance reportingOperational performance reportingProfitability improvementExcel data analysisCustomer reportingMarketing campaign budget management

About this job

We are seeking a proactive, client-focused Key Account Executive to manage and grow international eCommerce accounts. The role requires hands-on Amazon Seller Central and PPC expertise, ownership of account performance, strong client communication, and effective coordination with cross-functional teams.

Location: Mulund (W), nearby railway station

Key Responsibilities

Manage assigned client accounts and serve as the primary point of contact; understand objectives, lead regular business reviews, and address client requirements.

Own Amazon Seller Central operations, including account health, listings, catalog, pricing, promotions, inventory, FBA/FBM coordination, and issue resolution.

Plan, manage, and optimize Amazon PPC campaigns; monitor ACOS, TACOS, ROAS, CPC, and budgets, and implement keyword, bid, targeting, and campaign improvements.

Analyze sales, advertising, and profitability trends; identify opportunities to improve revenue, organic visibility, conversion, and margins.

Coordinate with Catalog, Content, Advertising, Operations, Supply Chain, and Customer Service teams to deliver account priorities on time.

Prepare weekly and monthly performance reports, dashboards, and action plans; communicate insights, risks, and recommendations to clients.

Support eCommerce operations across Shopify and other marketplaces as required, including product content, pricing, promotions, and store performance.

Required Skills & Qualifications

3-5 years of experience in eCommerce account management, Amazon marketplace operations, or a related role.

Hands-on Amazon Seller Central account management experience is mandatory.

Practical Amazon PPC campaign management and optimization experience is mandatory.

Strong understanding of marketplace performance metrics, advertising KPIs, account health, catalog operations, and profitability.

Experience managing multiple accounts, working with international clients, and coordinating cross-functional teams.

Strong analytical, communication, presentation, and reporting skills; proficiency in Excel and Google Sheets.

Preferred Qualifications

Experience with Amazon Vendor Central, Shopify, or other marketplaces.

Knowledge of FBA/FBM, inventory planning, fulfillment, Amazon SEO, A+ Content, and Brand Stores.

Experience in an eCommerce agency or marketplace service provider environment.

Work requirements: Flexibility to align with international client time zones, including GCC and US hours, as business needs require.

Success measures: Client satisfaction and retention, achievement of account KPIs, advertising efficiency and budget adherence, timely delivery, and quality of reporting.

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