Customer Service Quality Analyst (From BPO ONLY)

Beyond Border Consultants · Bangalore

Pay₹3L–3.6La year, as listed

WhereBangaloreKarnataka

TypeFull time

Posted8 NovYesterday, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

About this job

About the Opportunity A fast-growing customer experience consultancy operating across global BPO ecosystems, we partner with Fortune 500 brands to elevate service quality, operational compliance, and CX excellence across voice, chat, and digital channels. We empower frontline teams through data-driven insights, real-time feedback loops, and quality frameworks that directly impact NPS, CSAT, and first-contact resolution rates. Role & Responsibilities Monitor and evaluate 100 daily customer inter…

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