Collection Telecaller

Job ResponsibilitiesMake outbound calls to customers regarding pending or overdue payments. Remind customers about payment due dates and outstanding amounts. Follow up with customers to ensure timely payment collection. Explain outstanding dues and payment options to customers. Maintain accurate records of calls, customer responses, and payment commitments. Handle customer queries and payment-related issues professionally. Coordinate with the collection team and report payment updates to the supervisor. Follow company policies and maintain professional communication with customers.