IT Support Engineer
Install, configure, maintain, and troubleshoot desktop computers, laptops, and other hardware devices. Diagnose and resolve hardware-related issues involving RAM, SSD, HDD, processors, motherboards, and other components. Manage and maintain printers, scanners, routers, switches, and other office peripherals. Install, configure, and update Windows operating systems, drivers, and essential software. Monitor system performance and ensure the smooth functioning of office IT infrastructure. Manage LAN/WAN connectivity, Wi-Fi networks, and basic network troubleshooting. Handle Tally Prime Cloud user access and basic administration. Manage Hostinger Admin Panel and Google Drive storage and user permissions. Maintain regular data backups and assist with data recovery. Provide technical support to employees for hardware, software, and network-related issues. Maintain IT asset inventory, hardware records, and technical documentation. Coordinate hardware repairs, replacements, and maintenance whenever required.
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