Customer Service Executive

Walk In Interview

Hiring

Customer Service Executive – Domestic Voice Process

We are looking for experienced and customer-focused professionals to join our Domestic Inbound Voice Process in Gurugram. If you have BPO/customer service experience and excellent English communication skills, this is a great opportunity to grow your career in customer support.

Job Details

Location

Vipul Tech Square, Golf Course Road, Sector 43, Gurugram

Work Mode

Onsite

Process

Domestic Inbound Voice Process

Experience

BPO/Customer Service Experience Mandatory

Qualification

Graduation Mandatory

Communication

Excellent English communication skills

Salary

Up to ₹6.5 LPA, depending on experience and interview performance

Working Hours

8 hours per day within the shift window

Working Days

5 days one week and 6 days the next week

Interview Process

4 Rounds

Key Responsibilities

Handle inbound customer calls and resolve queries professionally.

Understand customer concerns and provide accurate solutions.

Maintain a positive and professional customer experience.

Handle complaints and escalations with patience.

Follow process guidelines and quality standards.

Maintain accurate customer interaction records.

Meet assigned performance and customer satisfaction targets.

Required Skills

Mandatory BPO or customer service experience

Excellent English communication skills

Strong customer-handling and problem-solving abilities

Good listening and interpersonal skills

Basic computer knowledge

Comfortable working in a voice process

Who Should Apply?

Candidates with prior BPO/customer service experience, strong communication skills, and a customer-focused attitude are encouraged to apply.

Pay

₹30,000.00 - ₹50,000.00 per month

Work Location

In person