Customer Care Executive (Gurgaon Sector-32)

Bake Wish Private Limited · Gurugram

Pay₹18,000–22,000a month, as listed

WhereGurugramHaryana

TypeFull time

Posted9 NovToday, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

No vehicle or licence needed

Skills they list19 named

Live chatCustomer records maintenanceCustomer complaint handlingInbound customer enquiry call handlingStakeholder collaborationPhone communicationClient enquiry handlingInbound voiceCross-departmental liaisonMaster's degreeBachelor's degreeClient servicesProviding product informationCross-functional collaborationProfessional phone etiquetteComplaint resolution call handlingClient educationClient interaction via phone callsCustomer data entry

About this job

Job description

Designation: Customer Service Executive ( Evening Shift -2:30PM TO 11 PM)

Vacancy - 5

Pay: ₹18,000.00 - ₹22,000.00 per month

Job description

Evening shift-2:30 PM-11:30 PM

Respond to customer inquiries via phone and chat in a professional and timely manner.Provide accurate information about products and services and resolve issues.Maintain a positive attitude while handling customer complaints and queries.Document customer interactions and feedback accurately in the system.Collaborate with team members and other departments to ensure customer satisfaction.Meet or exceed individual and team performance targets, including call handling time and customer satisfaction scores.Stay updated on product/process knowledge and company policies.

If you find your selft a good fot for this role please come directly for interview with your cv/resume

Address -Plot No. 62, 5th Floor,Institutional Area, Sector 32, Gurugram, Haryana 122001

Share CV on - 7042625367

Benefits

Health insurance

Provident Fund

Work Location: In person

Benefits

Health insurance

Life insurance

Provident Fund

Application Question(s)

Are you ok for Evening shift from 2pm to 11pm

Work Location: In person
Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits

Life insurance

Provident Fund

Work Location: In person

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