Duty Manager

HOTEL SAKET 27

A BMB Resort – New Delhi

WE ARE HIRING – DUTY MANAGER

A confident, well-presented hospitality professional with a pleasant personality, excellent interpersonal skills and a natural flair for guest relations.

Location

South Delhi

Experience

5–7 Years in Hotel Industry

Salary

₹30,000 – ₹40,000 CTC per Month

Job Responsibilities

Supervise daily hotel operations during the assigned shift.

Monitor Front Office, Lobby and Restaurant service operations.

Ensure professional guest handling, greeting and hospitality standards.

Handle guest complaints and ensure timely resolution.

Coordinate with Housekeeping, Front Office, F&B Service, Kitchen and Maintenance teams.

Monitor staff grooming, punctuality, discipline and service behaviour.

Ensure restaurant service, guest seating and table arrangements are properly managed.

Conduct regular rounds of the lobby, restaurant and guest areas.

Assist in handling VIP guests and special guest requests.

Follow up on pending guest requests and operational issues.

Ensure proper shift handover and maintain daily operational records.

Report important guest complaints and operational issues to the General Manager.

Candidate Requirements

Minimum 5–7 years of experience in the hotel industry.

Previous experience as a Duty Manager preferred.

Practical knowledge of Front Office and F&B Service operations.

Excellent communication and guest-handling skills.

Mature, confident and well-groomed personality.

Strong coordination and problem-solving abilities.

Ability to supervise staff and manage daily operational situations independently.

Preferred Candidate Profile

Candidates with strong communication skills, professional grooming and a customer-focused approach will be preferred.

Interested candidates can share their updated CV at

hr@saket27.com

Pay

₹35,000.00 - ₹40,000.00 per month

Benefits

Cell phone reimbursement

Flexible schedule

Food provided

Paid sick time

Paid time off

Provident Fund

Ability to commute/relocate

Saket, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s)

Do you have practical working experience with IDS - Hotel Software?

Are you an Immediate Joiner?

For Any Female candidate must have 4-5 years of Experience in Hotel

Experience

Hotel

5 years (Required)

Work Location

In person