AGM - HR

About Us

Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.

We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.

AGM - HR

Location

Noida

Shift

3:00 PM - 12:00 AM IST (Mandatory)

Industry

US Healthcare Revenue Cycle Management

Role Overview

We are looking for an experienced AGM - HR to partner with business leaders and drive the people agenda for a workforce of approximately 6,000 employees. The role will focus on strategic HR partnership, employee engagement, talent management, performance management, workforce planning, and employee relations in a fast-paced US healthcare RCM environment.

Key Responsibilities

Partner with business leaders to align HR initiatives with business goals.

Drive employee engagement, retention, and culture-building initiatives.

Manage employee relations, grievance handling, and conflict resolution.

Provide workforce analytics and HR insights to support decision-making.

Partner with COEs (TA, L&D, C&B, HR Operations) to deliver HR programs.

Coach and influence managers on people-related matters.

Drive organizational change and leadership effectiveness initiatives.

Qualifications

MBA in HR or related field.

15+ years of HR experience with at least 5 years in an HRBP leadership role.

Experience supporting large employee populations (3,000+ employees preferred).

Prior experience in US Healthcare, RCM, Healthcare BPO, BPM, or ITES organizations preferred.

Strong stakeholder management, employee relations, and HR analytics skills.

Mandatory Requirement

Willingness to work in the 3 PM - 12 AM IST shift.

Experience in managing HR programs for large-scale operations and partnering with senior business leaders.

PHYSICAL DEMANDS

Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.

A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.