Senior Gear Sales Advisor & Technical Support Specialist
Who we are
Where Musicians Meet Their Gear
Founded in 2005 by Ashutosh Pande, Bajaao is India's largest online retailer for musical instruments and pro audio equipment — with a 4,000 sq. ft. flagship store and jamroom in Mumbai, a store in Guwahati, over 5,000 products from 200+ brands, and 350,000+ satisfied customers. We're now expanding into Bangalore and Chennai.
If you can geek out about DAWs, tone-match a customer's favourite record on an audio interface, or explain the difference between a cajón and a djembe before the second coffee — there's a seat on the floor with your name on it.
Senior Gear Sales Advisor & Technical Support Specialist
Delhi, IN
Retail Store
Location
Delhi
Team
Retail Store
Type
Full-time
Experience
2-5 years
Company
Bajaao.com
About the role
This is a hybrid role that sits at the intersection of retail sales and hands-on technical support. You'll be the person a customer walks up to when they want to compare three audio interfaces, troubleshoot a MIDI keyboard that won't talk to their DAW, or pick their first electric guitar. You close the sale, but you also make sure it's the right one.
What you'll do
Responsibilities
Ability to demo products confidently in front of a customer,Maintain product display, stock awareness, and demo readiness,Good communication and customer handling skills, Provide basic technical support for instruments, audio gear, and software
What you bring
Key skills
Assist customers in-store with product selection, demos, and purchase decisions
Life at Bajaao
Four things that make working here unlike anywhere else
01
I.
Gear, always within reach
Your workplace has a cymbal tree, a mic comparison booth, and a keyboard floor. Use them.
02
II.
Musicians hiring musicians
Your teammates are drummers, producers, bassists, audio engineers. The product knowledge is real.
03
III.
Scale that matters
350,000+ customers, 200+ global brands, 5,000+ products, 800K+ monthly sessions — and growing.
04
IV.
Build, don't just sell
We invest in training, certifications, and career paths into product, servicing, and B2B audio.
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