Receptionist – IVF & Fertility Clinic

Crystal Fertility and IVF Center · Delhi

Pay₹15,000–20,000a month, as listed

WhereDelhi

TypeFull time

Posted9 NovToday, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Day work

No vehicle or licence needed

Skills they list62 named

Collaborate with healthcare professionalsCustomer records maintenanceComputer operationAdministrative experience within healthcareEmail communicationGuest relationsInbound customer enquiry call handlingClinical record keepingPhone communicationCustomer appointment bookingClient detail updatesComputer literacyOperations coordinationSpreadsheetsMaintaining patient confidentialityPatient appointment coordinationGreeting customersClient enquiry handlingInbound voicePractice management softwareClient record-keeping practicesCross-departmental liaisonEnglishEmail softwareBack office processingClient data maintenance in CRMFront-of-house coordinationLocal languageClinical experienceMedical schedulingBusiness etiquetteRecords managementBachelor's degreeStakeholder coordinationConfidential record keepingClient servicesHealth record trackingCRM system proficiencyProductivity softwareSecretarial workPatient orientationHandling patient queriesHealthcare facilities experiencePatient record updatingHindiClient communication skillsSpecialist outpatient clinic experiencePatient registrationManaging patient recordsProfessional phone etiquetteClient educationMedical appointment creationBillingCommunication skillsVisitor managementClient liaisonTeam coordinationOffice phone managementMedical administrationReception managementFront office managementCustomer data entry

About this job

Job Title: Receptionist – IVF & Fertility Clinic
Company: Crystal Fertility & IVF Center
Job Location: Sector 23, Dwarka, New Delhi
Job Type: Full-Time

Job Description

We are looking for a professional, well-organized, and patient-friendly Receptionist for our IVF & Fertility Clinic. The ideal candidate should have experience in an IVF Centre, Gynecology Clinic, Hospital, or Healthcare Facility.

Key Responsibilities

Welcome and assist patients and visitors professionally.

Manage patient appointments, registrations, and follow-ups.

Handle incoming calls, WhatsApp messages, and email inquiries.

Coordinate with doctors, IVF coordinators, nursing staff, and counselors.

Maintain daily OPD records and patient visit details.

Update patient information in the clinic management software/CRM.

Assist with billing, receipts, and payment coordination.

Provide accurate information regarding clinic services and appointment procedures.

Maintain patient confidentiality and professional front-desk etiquette.

Ensure smooth daily reception and front-office operations.

Eligibility & Requirements

Minimum 1 year of experience in an IVF Clinic, Gynecology Clinic, Hospital, or Healthcare Facility preferred.

Good communication skills in Hindi and English.

Basic knowledge of MS Word, MS Excel, email, and WhatsApp.

Pleasant personality with professional communication skills.

Ability to manage multiple tasks and patient inquiries.

Good organizational and coordination skills.

Experience: 1–3 years preferred
Education: Graduate preferred
Work Location: On-site, Dwarka, New Delhi
Salary: As per experience and skills
Application: Interested candidates can apply through Indeed.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person

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