KO
Sky Service Potential - RM_Sky Channel-Contact Centre Inbound_Thane
Kotak Mahindra Bank · Thane
PayPay not listed
WhereThaneMaharashtra
TypeFull time
Posted9 Nov2 days ago, via Adzuna
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
About this job
Description The CEC Officer – Inbound – Privy is responsible for delivering exceptional customer service through inbound calls, handling queries and requests related to Retail Liabilities and Credit Cards. The role demands a strong focus on customer satisfaction, quality communication, and adherence to service benchmarks. It also involves identifying opportunities for cross-selling banking products during customer interactions. Responsibilities Inbound Call Handling: Attend inbound customer cal…
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