Service Desk Analyst – Technical (US Voice)

HTC Global Services Private Limited · Hyderabad

PayPay not listed

WhereHyderabadTelangana

TypeInternship

Posted10 NovToday, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

About this job

About the Role: Experience: 1 year to 6 years in IT service desk or L1 technical support, with international voice experience (mandatory) Role Summary The Technical Analyst is the first point of contact for hospital staff calling with hardware, software, network and account issues. The role resolves issues at first contact where possible and routes the rest to the right resolver team with complete information. Key Responsibilities Handle inbound calls, chats and emails from hospital employees o…

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