HT
Service Desk Analyst – Technical (US Voice)
HTC Global Services Private Limited · Chennai
PayPay not listed
WhereChennaiTamil Nadu
TypeInternship
Posted10 NovToday, via Adzuna
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
About this job
Job Description Roles and Responsibilities: Experience: 1–6 years in IT service desk or L1 technical support, with international voice experience (mandatory) Role Summary The Technical Analyst is the first point of contact for hospital staff calling with hardware, software, network and account issues. The role resolves issues at first contact where possible and routes the rest to the right resolver team with complete information. Key Responsibilities • Handle inbound calls, chats and emails fro…
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