RPGLE Developer

Job Summary

Synechron is seeking an experienced RPGLE Developer with strong production support expertise to support, maintain, and enhance applications running on the IBM i (AS/400) platform.

The role will focus on L2/L3 production support, incident resolution, RPGLE development, batch processing, performance tuning, application enhancements, and release support. The successful candidate will work with business users and technical teams to maintain application availability, resolve production issues within defined SLAs, and implement sustainable fixes.

This position will contribute to business objectives by improving application reliability, reducing recurring incidents, supporting timely issue resolution, and maintaining stable business operations on the IBM i platform.

Software Requirements

Required Software Skills

• RPGLE: Minimum 5 years of experience developing and supporting applications on IBM i (AS/400).

• RPG IV: Strong experience developing, maintaining, debugging, and enhancing RPG IV applications.

• Free Format RPG: Hands-on development and maintenance experience.

• CLLE: Experience developing and maintaining control language programs and job-processing utilities.

• SQLRPGLE: Experience developing RPGLE programs with embedded SQL.

• DB2/400: Hands-on experience with database objects, SQL queries, data access, and troubleshooting.

• Embedded SQL: Experience writing, optimizing, and debugging embedded SQL within RPGLE programs.

• Production support: Strong experience providing L2/L3 support and resolving application incidents.

• Batch processing: Experience monitoring and supporting batch jobs, job scheduling, dependencies, and application performance.

• Debugging and performance tuning: Experience identifying application issues, analyzing root causes, and improving program or job performance.

• Ticketing tools: Exposure to ServiceNow, JIRA, Remedy, or similar incident and service-management tools.

• Documentation tools: Ability to create and maintain support documentation, issue records, technical procedures, and knowledge articles.

Preferred Software Skills

• Automation tools and scripting used for IBM i support and operational activities.

• Tools supporting IBM i modernization and application enhancement initiatives.

• Monitoring and alerting tools for batch jobs, application health, and platform performance.

• Tools supporting release management, source control, testing, and deployment on the IBM i platform.

Version and Experience Guidance

• Specific software versions are not mandated in the requirements.

• Candidates should have experience with current, production-supported versions of RPGLE, RPG IV, Free Format RPG, CLLE, SQLRPGLE, and DB2/400.

• Candidates should be able to assess application compatibility, support controlled changes, and follow established release and deployment procedures.

• Experience should include hands-on production support and application development on IBM i.

Overall Responsibilities

• Provide L2/L3 production support for RPGLE-based applications.

• Analyze, troubleshoot, and resolve production incidents within defined SLAs.

• Develop, maintain, and enhance applications using RPGLE, Free Format RPG, CLLE, and SQLRPGLE.

• Work with DB2/400 and Embedded SQL to support application functionality and data access.

• Perform root cause analysis and implement permanent fixes for recurring issues.

• Monitor and support batch jobs, job scheduling, job dependencies, and application performance.

• Investigate program failures, data issues, job delays, interface errors, and production processing problems.

• Coordinate with business users and technical teams for issue resolution, testing, releases, and production validation.

• Participate in code reviews, test execution, deployment activities, and post-release verification.

• Maintain technical documentation, support procedures, incident records, and knowledge-management materials.

• Follow change management, incident management, problem management, and release management practices.

• Identify opportunities to improve application stability, support efficiency, automation, performance, and operational sustainability.

• Contribute to measurable outcomes, including timely incident resolution, reduced repeat incidents, improved batch completion, application availability, and reliable production delivery.

Technical Skills (By Category)

Programming Languages

Essential

• RPGLE and RPG IV.

• Free Format RPG.

• CLLE.

• SQLRPGLE.

• Embedded SQL within RPGLE applications.

• Ability to develop, debug, modify, test, and maintain production application code.

• Ability to write clear, maintainable, and supportable programs.

Preferred

• Scripting or automation experience for IBM i operational support.

• Experience developing reusable utilities for monitoring, reporting, validation, or batch processing.

• Exposure to modernization-related development approaches on the IBM i platform.

Databases/Data Management

Essential

• Strong hands-on experience with DB2/400.

• Experience developing and optimizing SQL queries.

• Understanding of tables, views, indexes, constraints, joins, transactions, and data integrity.

• Experience with Embedded SQL in RPGLE programs.

• Ability to investigate data-related incidents and validate data corrections.

• Understanding of controlled data access, data consistency, retention, and production data-handling practices.

Preferred

• Experience with database performance analysis and indexing strategies.

• Familiarity with data reconciliation, archival, recovery, and validation processes.

• Exposure to database modernization, integration, or migration initiatives.

• Experience supporting high-volume or business-critical transaction processing.

Cloud Technologies

Essential

• Understanding of enterprise application support and production operations.

• Ability to support applications across development, testing, a