Front Desk Executive / Receptionist

Job Description – Front Desk Executive / Receptionist

Company

Gleuhr Wellness Pvt. Ltd.

Industry

Premium Skin, Aesthetic \& Wellness Clinic

Department

Front Office \& Guest Relations

Employment Type

Full-Time

Job Location

\[Mention Branch Location]

About the Role

Gleuhr Wellness Pvt. Ltd. is looking for a well-groomed, confident, and professional Front Desk Executive to manage reception operations and deliver an excellent client experience at our premium skin and wellness clinic.

Candidates with experience in Airlines, Aviation, Hotels, Hospitality, Luxury Retail, Guest Relations, or Premium Front Office Services are strongly encouraged to apply.

Key Responsibilities

• Welcome and assist clients professionally, ensuring a premium guest experience.
• Manage front desk operations, appointments, walk-in clients, and telephone calls.
• Handle client inquiries and coordinate appointments with doctors and clinic staff.
• Maintain appointment schedules, client records, and reception documentation.
• Manage incoming calls, WhatsApp inquiries, and follow-up coordination.
• Ensure the reception area remains organized and presentable.
• Handle client concerns politely and professionally.
• Coordinate with the sales and counselling team for smooth client service.

Eligibility Criteria

• Graduate in any discipline; Hospitality or Aviation qualifications preferred.
• Experience in airlines, hotels, hospitality, guest relations, or premium front office roles preferred.
• Freshers with relevant hospitality or aviation training and excellent communication skills may also apply.
• Excellent verbal communication in English, Hindi, and Punjabi.
• Strong interpersonal skills, a polite attitude, and a client-first approach.
• Professional grooming, presentable appearance, and confident body language.
• Basic computer knowledge and familiarity with appointment management.
• Ability to multitask and work in a professional clinic environment.

Skills Required

• Front Office \& Guest Relations
• Excellent Communication \& Soft Skills
• Professional Grooming \& Etiquette
• Client Handling \& Appointment Management
• Telephone Etiquette
• Problem-Solving \& Coordination
• MS Office \& Basic Computer Skills

Preferred Candidate Background

Airlines/Aviation \| Hotel Management \| Hospitality \| Guest Relations \| Luxury Retail \| Premium Reception

Interested candidates can apply with their updated CV. Candidates should mention their relevant hospitality, aviation, or front office experience in their application. contact to HR 9815733382

Pay

₹20,000.00 - ₹30,000.00 per month

Ability to commute/relocate

• Chandigarh: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s)

• Shortlist candidates based on communication, grooming, confidence, hospitality etiquette, and client-handling skills. Assess these consistently during the interview rather than relying on looks alone.

Target 1–3 years of experience in hospitality, aviation, hotel front office, or guest relations. Relevant freshers can be considered separately.

Education

• Bachelor's (Preferred)

Language

• English, Hindi , Punjabi (Preferred)

License/Certification

• AHM (Preferred)

Location

• Chandigarh (Preferred)

Shift availability

• Day Shift (Preferred)

Work Location

In person