Process Coordinator

Job Title: Process Coordinator (PC) Company: WishLuck (Acoustika India Pvt Ltd), a D2C brand for kids’ educational toys, alongside dropshipping and other brands Location: Sector 94, Noida (work from office) Type: Full-time Salary: ₹15,000 – ₹16,000 per month Candidate: Female Only About the role You’ll make sure every team runs on our systems: checklists, FMS and delegation. You follow up daily with every team member so nothing is missed or delayed, and you report gaps to management. Key responsibilities Track daily, weekly and monthly checklist tasks for every employee, follow up on pending ones, and get a reason for anything missed. Monitor FMS (Flow Management System) steps and turnaround times across purchase, warehouse, HR, creative and automation. Follow up on delegated one-time tasks and make sure deadlines are met. Keep the PC dashboard clean every day, and share pending work with reasons by end of day. Cross-check key sheets and dashboards. Requirements Graduate in any stream; 0–1 years in operations, coordination, MIS or an EA role (freshers with strong Excel skills welcome). Good Google Sheets / Excel skills. Highly organised, detail-focused and consistent with follow-ups. Clear communication in Hindi and English; comfortable holding people accountable.