Reservation Executive & OTA Listing Executive(Morning & Nights)

Experience

1–3 Years

Industry

Hospitality / Hotels

Job Type

Full-Time

Job Description

We are looking for a Reservation Executive who has practical experience in hotel reservation management, OTA listing creation, PMS software, and handling booking enquiries.

Key Responsibilities

Handle daily hotel and property bookings, confirmations, modifications, and cancellations.

Create new hotel/property listings on OTA platforms such as Booking.com, Agoda, MakeMyTrip, Goibibo, Expedia, and Airbnb.

Manage existing OTA listings, including property details, photographs, room categories, amenities, and descriptions.

Operate PMS software for booking management, room inventory, rates, and availability.

Handle incoming booking enquiries through calls, WhatsApp, emails, and online platforms.

Share quotations, follow up with customers, and convert enquiries into confirmed bookings.

Update room rates, availability, and inventory across OTA platforms.

Coordinate with property operations teams to ensure smooth booking and guest management.

Maintain daily booking reports and enquiry records.

Required Skills

Hands-on experience in OTA listing creation from scratch.

Knowledge of OTA platforms and extranet management.

Working knowledge of PMS software.

Experience in hotel reservation and booking management.

Ability to handle customer enquiries and convert them into bookings.

Knowledge of room inventory, pricing, and availability management.

Good communication and MS Excel skills.

Important: We are looking for a candidate who can independently create property listings on OTA platforms, manage reservations, operate PMS software, and handle customer enquiries from initial contact to booking confirmation.

Pay

₹10,000.00 - ₹30,000.00 per month

Benefits

Internet reimbursement

Leave encashment

Paid time off

Work from home

Work Location

In person