Jobs›International Customer, Gurugram

International Customer Support Executive – Inbound Voice (Gurgaon)

TP-LINK India Pvt. Ltd · Gurugram
Pay₹20,000–40,000a month, as listed
WhereGurugramHaryana
TypeFull time
Posted10 NovYesterday, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
Skills they list12 named
Record-keepingInbound customer enquiry call handlingPhone communicationClient enquiry handlingInbound voiceEnglishBachelor's degreeClient servicesClient communication skillsEscalation handlingCommunication skillsClient interaction via phone calls
About this job

International Customer Support Executive – Inbound Voice (Gurgaon)

Job Description

We are hiring International Customer Support Executives for an Inbound Voice Process. This is a full-time, work-from-office role based in Gurgaon, ideal for freshers and undergraduates with strong English communication skills.

Key Responsibilities

Handle inbound international customer calls

Provide accurate information and resolve customer queries

Escalate complex issues to appropriate teams when required

Maintain proper documentation of customer interactions

Ensure high customer satisfaction and service quality

Meet performance and quality metrics

Eligibility Criteria

Education
Undergraduates & Graduates eligible
Experience
Freshers and experienced candidates welcome
Communication
Excellent spoken English required

Willing to work in rotational shifts

Comfortable with work-from-office setup

Job Details

Process
International Customer Support – Inbound Voice
Work Mode
Work From Office
Location
Gurgaon
Working Days
5 days working
Shift
Rotational Shifts

Salary & Benefits

Salary
Up to ₹40,000 CTC
Transport
Two-way cab facility

Opportunity to work with global customers

Stable role with career growth opportunities

How to Apply Apply directly through Indeed to be considered for the role.

Job Types
Full-time, Permanent, Fresher
Pay
₹20,000.00 - ₹40,000.00 per month

Benefits

Cell phone reimbursement

Commuter assistance

Flexible schedule

Food provided

Health insurance

Life insurance

Paid sick time

Paid time off

Provident Fund

Application Question(s)

Kindly provide your 10-digit mobile number for phone call interview without country code or spaces (Example: 9810198101).

Work Location
In person

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