Chief Financial Officer & Head of Support Functions

How to Apply

WhatsApp your updated CV at

8130803058, mentioning “CFO & Head of Support Functions”, along with your current salary and notice period.

About the Role

We are seeking a dynamic, business-oriented professional to lead Finance, Accounts, HR and Administration across the organisation. Based in Delhi, the role will work closely with the CEO, CHRO, external CFO and regional teams to ensure financial discipline, effective people processes, regulatory compliance and efficient support services.

The successful candidate will combine strong business acumen with hands-on execution, demonstrate 360-degree governance capabilities across all functions, and strengthen coordination across all offices, including remote locations.

Candidate Profile

A commercially aware, hands-on all-rounder with strong analytical judgement, communication and problem-solving skills. Able to manage remote teams, competing priorities and deadlines independently, with integrity, confidentiality and ownership.

Reporting Structure

• Direct reporting: Chief Executive Officer (CEO).
• Functional/dotted-line reporting: CHRO for HR policies, employee matters and organisational processes.
• Team oversight: Accounts, HR and Administration personnel across Delhi and regional offices, through direct and regional reporting arrangements.
• External coordination: Work closely with the Company’s external CFO, auditors and consultants to ensure smooth financial and statutory compliance, timely filings and resolution of outstanding matters.

Key Responsibilities

Finance and Accounts - Primary Focus

• Lead accounting and financial affairs across all regions, ensuring accurate books, timely closure, reconciliations and consolidated reporting.
• Manage receivables, payables, banking transactions, cash flow planning and payment controls.
• Prepare budgets, financial forecasts, expense analyses and management reports; monitor costs, profitability and working capital.
• Oversee payroll accounting, salary reconciliations and related financial controls.
• Coordinate with the external CFO for financial reviews, statutory payments, returns, filings and closure of compliance observations.
• Liaise with auditors, banks, consultants and relevant authorities; strengthen documentation, internal controls and approval processes across locations.

Government Tenders and Commercial Support

• Identify relevant government tenders and assess eligibility, commercial viability and organisational readiness.
• Coordinate tender applications, technical documentation, financial bids and supporting certificates.
• Ensure complete and accurate submission before closing deadlines, including applicable fees, earnest money deposits and other requirements.
• Manage clarifications, follow-ups, outcomes and post-award documentation; coordinate contractual obligations and financial requirements for awarded work.
• Support leadership with commercial analysis, vendor negotiations and business proposals.

HR and Payroll

• Oversee daily HR processes across Delhi and regional offices in alignment with the CHRO.
• Coordinate monthly payroll, ensuring timely attendance inputs, validation, approvals and salary disbursement within prescribed timelines.
• Oversee recruitment coordination, onboarding, employee records, attendance, leave administration and exit formalities.
• Ensure consistent implementation of HR policies and applicable employment compliance requirements.
• Guide regional HR teams, resolve process gaps, escalate sensitive employee matters and maintain workforce and payroll reports.

Administration

• Oversee facilities, procurement, vendor management, IT asset controls and office administration across locations.
• Monitor administrative budgets, expenditure and service delivery; resolve infrastructure, maintenance and workplace requirements promptly.
• Establish controls for purchases, petty cash, vendor payments and asset records, ensuring consistent administrative standards.

Regional Coordination Compliance and Leadership

• Establish reporting, review and follow-up processes across all support functions, including remote regional offices.
• Maintain a consolidated compliance calendar with clear ownership, deadlines and supporting records; coordinate timely completion with the external CFO and internal teams.
• Improve standard operating procedures and controls; identify risks and process gaps and ensure corrective actions are closed.
• Build team capability and accountability; provide the CEO with timely updates on financial performance, compliance, people matters and regional requirements.

Qualifications and Experience

• Chartered Accountant preferred; M.Com candidates with substantial relevant leadership experience will also be considered.
• Age: Mature professional, preferably in the 35–46 years age bracket, with substantial relevant experience and demonstrated leadership maturity.

Demonstrated experience in accounting, financial controls, budgeting, statutory compliance and management reporting across multiple offices or regions.

• Working experience in HR, payroll coordination and administration, with practical knowledge of government tender documentation, bidding and submission.
• Experience coordinating with external CFOs, auditors and advisers; banking, financial services, collections or BPO/BPM experience preferred.
• Sound knowledge of applicable financial, tax, employment and establishment compliance requirements; proficiency in accounting software and Microsoft Excel.

Company Overview

SIGMA Outsourcing Services Pvt Ltd (SOSPL) is a) is a leading player committed to providing exceptional debt recovery services across the North & West India. SIGMA, was established in 2005 with over 21 years + standing having more than 25 clients is a leading Business Process Management Service partner for Banks and NBFC industry offering expertise in Soft Bucket Collections through AI Enabled Contact Canters and Field Operations, handling key portfolios of Credit