Jobs›Customer Service, Delhi

Customer Service Associate | Hospitality | Fresh graduates can apply |

Venture Quest · Delhi
Freshers welcome
Pay₹3.5L–5.7La year, as listed
WhereDelhi
TypeFull timeFreshers welcome
Posted10 Nov3 days ago, via SimplyHired
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Night shifts
No vehicle or licence needed
Skills they list21 named
Live chatHotel bookingAdd-on service promotionEmail communicationGuest relationsIndividual booking creationInbound customer enquiry call handlingCancellation processing (reservation procedures)Phone communicationClient enquiry handlingInbound voiceEnglishBachelor's degreeClient servicesClient communication skillsBooking modificationSuggestive sellingClient liaisonAdd-on salesClient interaction via phone callsReservation management
About this job
Hiring
Travel Experience Associate | Reservation Associate
Location
Civil Lines, Delhi
Experience
Freshers / Recent Graduates/ Experienced can also apply

Job Responsibilities

Handle guest travel and hotel reservation enquiries.

Assist guests through calls, emails and chats.

Manage bookings, modifications and cancellations.

Recommend hotel services and upsell room categories.

Deliver exceptional guest experiences.

Key Requirements

Graduate or completing graduation within 6 months of joining.

Age
Above 19 and below 25 years at joining.

Excellent English communication (CEFR B2 required; C1 preferred).

Comfortable with rotational shifts, including night shifts.

Good interpersonal skills and customer service orientation.

Interested candidates can share their updated resume at - 7621969317

Pay
₹350,000.00 - ₹570,000.00 per year

Benefits

Flexible schedule

Food provided

Health insurance

Provident Fund

Application Question(s)

In which year you completed your graduation ?

Notice period ?

Current and expected CTC?

Location

Delhi, Delhi (Preferred)

Work Location
In person

Never pay to get work. If a listing asks for a fee, it is a scam. The ten signs →

Apply on SimplyHired
Opens simplyhired.co.in in a new tab