Jobs›Asst Steward, Mumbai

Asst. Steward

MELUHA THE FERN AN ECOTEL HOTEL · Mumbai
Pay₹16,500–18,000a month, as listed
WhereMumbaiMaharashtra
TypeFull time
Posted10 Nov5 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
No vehicle or licence needed
Physical work
Skills they list25 named
ServingCustomer complaint handlingTable settingGuest relationsCustomer serviceOperations coordinationDishwashingTable plate clearingTable serviceGreeting customersClient enquiry handlingBussingCross-departmental liaisonHandling dissatisfied clientsExplaining the menu during table serviceFood and beverage serviceOpening proceduresCustomer issue escalationOrder takingClean workspace maintenanceDrink serviceFood safetyTeam coordinationIssue reportingGuest greeting in food service
About this job

Job Summary

The Assistant Steward is responsible for delivering exceptional guest service by ensuring prompt, courteous, and efficient food and beverage service in accordance with the hotel's service standards. The role involves maintaining cleanliness, supporting restaurant operations, and contributing to an outstanding dining experience for guests.

Key Responsibilities

Welcome guests courteously and assist them with seating.

Present menus and provide accurate information about food and beverage offerings.

Take guest orders and ensure timely, accurate service.

Serve food and beverages following established service standards.

Set up tables before service and clear tables promptly after use.

Ensure proper mise-en-place before each shift.

Maintain cleanliness and hygiene of the restaurant, service stations, and dining areas.

Refill water, condiments, and guest requirements as needed.

Coordinate effectively with the kitchen and other departments to ensure smooth operations.

Handle guest requests and complaints professionally, escalating concerns when necessary.

Ensure all crockery, cutlery, glassware, and equipment are clean and well maintained.

Follow hotel policies, food safety, hygiene, and grooming standards at all times.

Assist in buffet setups, banquets, and special events whenever required.

Support inventory control by reporting breakages, shortages, or damaged equipment.

Perform opening, closing, and side duties as assigned by the supervisor.

Pay
₹16,500.00 - ₹18,000.00 per month

Benefits

Commuter assistance

Flexible schedule

Food provided

Leave encashment

Provident Fund

Work Location
In person

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