Front Desk Receptionist

About the role

Full-time, on-site Front Desk Receptionist / Clinic Coordinator role at Hilite Dental Clinic in Bengaluru, supporting Front Office / Patient Administration. Manage patient reception, appointments and daily front-office operations.

Key responsibilities

• Welcome patients and visitors; manage accurate check-in and check-out.
• Coordinate with dentists and clinical assistants to maintain schedules and reduce waiting times.
• Keep reception and waiting areas clean, calm and organised.
• Handle calls, patient emails and walk-in enquiries politely; explain clinic timings, doctor availability and visit procedures.
• Schedule, reschedule and confirm appointments; provide reminders and post-treatment follow-ups.
• Collect payments, issue receipts and record daily transactions.
• Maintain confidential digital and physical patient records, case sheets and consent forms.
• Support data entry, scanning, billing documentation and correspondence; monitor stationery and supplies and report replenishment needs.

Requirements

• Preferably 6 months to 2 years of front-desk experience in a dental clinic, medical centre, diagnostic lab or hospital. Freshers with exceptional communication skills and a hospitality background are also welcome.
• Fluent, polite English; working knowledge of Kannada or Hindi is a strong advantage.
• Warm, empathetic and patient manner during busy clinic hours.
• Basic typing and computer proficiency, including Microsoft Office / Google Workspace, and ability to learn clinic practice management software.
• Courteous, organised and reliable, with professional grooming and conduct, punctuality and attention to detail.

Interested in this role? Apply through this page or email your CV to apply@expertalent.in. Know someone who would be a good fit? Share this job with them.

Pay

₹15,000.00 - ₹25,000.00 per month

Work Location

In person