Chat Support Representative

Key ResponsibilitiesHandle inbound and outbound Chats professionally and provide excellent customer service. Excellent communication skills in English Explain products and services clearly to potential customers. Resolve customer queries and handle complaints efficiently. Maintain and update customer databases and call logs. Meet daily and weekly targets for calls and conversions. Follow company communication guidelines and quality standards. Ensure a positive customer experience on every call. Educational Qualification Minimum: 12th Pass / Graduate in any stream Confident telephone etiquette.