Network Diploma Engineer Trainee

Reliance Jio · Thiruvalla

Pay₹12,000a month, as listed

WhereThiruvalla

TypeFull time

Posted11 Nov2 days ago, via Apna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

About this job

Handle customer calls and provide resolution in coordination with L2,Engineers.,2. Monitor Network and Service touch points of given work area in NOC.,3. Monitor Dashboards and Performance KPIs,4. Raising alerts within team in case of any threshold crossing alerts,5. Monitor TT alerts and addressing basic L1 issues,7. Coordinating with Circle for Fibre, Utility and other issues,8. Ensure customer problems are resolved as per the TAT and SLA.,9. Carry out MIS reporting and analysis for trouble shooting and,development of NOC operations.

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