Guest Service Associate

Prestige Property Management & Services · Bangalore

Pay₹20,000–25,000a month, as listed

WhereBangaloreKarnataka

TypeFull time

Posted11 Nov2 days ago, via Apna

Kaam checked

No fee, deposit or pay-to-apply signs

Day work

No vehicle or licence needed

About this job

Welcoming guests / Customers as they arrive - Acting as the point of reference for guests who need assistance or information and attending to their requirements - Acquiring extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations - Answering the phone and make reservations, taking and distributing messages or mail and redirecting calls and responding to inquiries - Handling complaints and resolving issues in a timely and professional manner - Processing payments and maintaining accurate records - Coordinating with housekeeping and maintenance staff to ensure front office is clean and all Acs / Fans / Lights / Bulbs are functioning properly - Ensure maintaining a clean and organized front desk area - Providing information about the Company and its amenities - Ensuring customer satisfaction - Updation of customer contact information - Escalate to the reporting manager about any issue - Maintenance of Registers at the Front Desk Viz. Movement Register / Visitors / Attendance Registers - Party Hall & Guest Room bookings

Similar jobs in Bangalore37 liveSee all →

Never pay to get work. If a listing asks for a fee, it is a scam. The ten signs →