Jobs›Customer Service, Mumbai

Customer Service Executive ( Bpo Nightshifts Voice process )

Vibrantzz Management Services · Mumbai
Freshers welcome
Pay₹18,000–40,000a month, as listed
WhereMumbaiMaharashtra
TypeFull timeFreshers welcome
Posted11 NovToday, via SimplyHired
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Night shifts
No vehicle or licence needed
Skills they list16 named
Customer records maintenanceComputer operationInbound customer enquiry call handlingPhone communicationClient detail updatesComputer literacyClient enquiry handlingInbound voiceEnglishBachelor's degreeClient servicesClient communication skillsCommunication skillsClient interaction via phone callsCustomer account updatingCustomer data entry
About this job

International BPO – Customer Service Executive (Voice Process)

Location
Malad | Thane | Airoli | Ghansoli | Vikhroli | Powai

Job Role

We are hiring enthusiastic and customer-focused candidates for our International BPO Voice Process. If you have excellent communication skills and are looking to build your career in customer service, we'd love to hear from you!

Key Responsibilities

Handle inbound and outbound customer calls.

Resolve customer queries in a professional and timely manner.

Deliver exceptional customer service while maintaining quality standards.

Update customer information accurately in the system.

Meet individual and team performance targets.

Eligibility

HSC/Graduate (Freshers & Experienced candidates can apply)

Excellent English communication skills.

Comfortable working in rotational US, UK, or Australian shifts.

Basic computer knowledge.

Shift & Working Days

US / UK / Australian Rotational Shifts

5 Days Working

2 Rotational Week Offs

Salary & Benefits

Attractive Salary Package

Performance Incentives

Paid Training

Career Growth Opportunities

Employee Rewards & Recognition

Friendly Work Environment

Skills Required

Strong verbal communication

Customer-focused attitude

Problem-solving skills

Ability to work in a fast-paced environment

Team player with a positive attitude

Pay
₹18,000.00 - ₹40,000.00 per month

Benefits

Flexible schedule

Health insurance

Provident Fund

Work Location
In person

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