Patient Care Assistant

Job Title

International Patient Care Assistant

Location

Saket/Dwarka

Employment Type

Part-Time

Job Overview

We are looking for a responsible, friendly and well-organized Part-Time International Patient Care Assistant to provide personal assistance and local coordination to international patients travelling to India for medical treatment.

The candidate will be required to physically assist patients whenever needed, accompany them to hospitals, attend appointments, coordinate airport pickups and drop-offs, and provide general support throughout their medical treatment and stay in India.

Responsibilities

Welcome and assist international patients upon arrival at the airport.

Coordinate airport pickups, transportation and hotel transfers.

Accompany patients to hospitals, clinics, medical appointments and diagnostic centres whenever required.

Assist patients with hospital registration, admission and discharge formalities.

Help patients communicate with hospital staff and understand appointment schedules.

Remain available to assist patients with urgent or unexpected requirements during their treatment.

Coordinate with hospitals, doctors, drivers and accommodation providers.

Assist patients with daily practical needs, including transportation, local arrangements and general guidance.

Maintain regular communication with patients and their families.

Ensure patients feel comfortable, supported and well taken care of throughout their stay.

Requirements

Minimum 2–3 years of experience in patient assistance, hospitality, customer service, travel coordination or medical tourism.

Good English communication skills.

Knowledge of local hospitals, transportation and nearby facilities.

Friendly, patient, responsible and service-oriented personality.

Must be comfortable travelling to hospitals, airports and hotels whenever required.

Ability to handle unexpected situations and coordinate independently.

The candidate must be available whenever international patients require assistance.

Working hours will depend on patient arrivals, hospital appointments and treatment schedules.

Previous experience assisting international patients or medical tourists will be highly preferred.

How to Apply

Directly apply here or Interested candidates are invited to submit their updated CV

Email

hrd@GMSS.ltd | talent@GMSS.ltd | recruitment@GMSS.ltd with subject line: International Patient Care Assistant

Application Question(s)

How many years of experience do you have in patient care, hospital coordination?

Work Location

In person