Housekeeping Supervisor

Company

Servedge Private Limited

Department

Operations – Housekeeping

Reports To

Assistant Operations Manager / Operations Manager

Location

Client Sites / Assigned Locations

Employment Type

Full-Time

Job Purpose

To supervise and manage daily housekeeping operations at assigned client locations, ensure cleanliness and hygiene standards, effectively manage housekeeping staff, and maintain smooth service delivery in accordance with company policies and client requirements.

Key Responsibilities

A. Housekeeping Operations

Supervise daily housekeeping activities at assigned client locations.

Ensure proper cleaning of offices, washrooms, common areas, workstations and other designated spaces.

Monitor cleaning schedules, checklists and daily task completion.

Ensure proper use of cleaning materials, equipment and machinery.

Conduct regular site inspections to maintain cleanliness and hygiene standards.

Ensure deep cleaning activities are carried out as per the schedule.

B. Manpower Management

Allocate daily duties and responsibilities to housekeeping staff.

Monitor employee attendance, punctuality and discipline.

Ensure adequate manpower deployment at assigned locations.

Arrange replacements in case of absenteeism or staff shortages.

Guide, train and motivate housekeeping employees.

Maintain daily attendance and manpower deployment records.

C. Quality Control & Client Coordination

Conduct routine inspections and maintain service quality.

Address client complaints and resolve operational issues promptly.

Coordinate with client representatives regarding housekeeping requirements.

Report recurring complaints and service-related concerns to the Operations Manager.

Ensure compliance with client-specific cleaning standards and instructions.

D. Inventory & Equipment Management

Monitor stock levels of cleaning chemicals, consumables and housekeeping materials.

Maintain records of material usage and stock requirements.

Ensure proper handling, storage and maintenance of cleaning equipment.

Avoid unnecessary wastage and report damaged or missing equipment.

E. Safety & Compliance

Ensure housekeeping staff follow safety procedures and use appropriate PPE.

Ensure safe handling and storage of cleaning chemicals.

Maintain hygiene and workplace safety standards.

Report workplace accidents, incidents and unsafe conditions immediately.

Ensure staff follow company policies and site-specific instructions.

F. Reporting & Documentation

Submit daily manpower attendance and deployment reports.

Maintain cleaning checklists and site inspection records.

Prepare and submit daily/weekly operational updates.

Report staff shortages, client complaints and material requirements.

Escalate major operational issues to the Operations Manager.

Qualifications & Experience

Minimum Plus Two / SSLC qualification preferred.

2–3 years of experience in housekeeping operations or facility management.

Previous experience in supervising housekeeping teams is preferred.

Knowledge of cleaning procedures, chemicals and housekeeping equipment.

Basic reporting and documentation skills.

Required Skills & Competencies

Team management and leadership skills.

Good communication and coordination skills.

Problem-solving and decision-making abilities.

Time management and organizational skills.

Ability to manage manpower and site operations.

Client-handling and complaint-resolution skills.

Strong attention to cleanliness and service quality.

Pay

₹20,000.00 - ₹22,000.00 per month

Benefits

Commuter assistance

Flexible schedule

Provident Fund

Work Location

In person