AY
Hospital receptionist
ayur medicity hospital · Kochi
Pay₹10,000–15,000a month, as listed
WhereKochiKerala
TypeFull time
Posted11 NovYesterday, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
No vehicle or licence needed
Skills they list37 named
Insurance coverage verificationOperator switchboardsAppointment rescheduling and cancellationsData privacy guidelinesInbound customer enquiry call handlingPhone communicationMedical insurance coverage verificationPayment processingCustomer appointment bookingElectronic health record updatesMaintaining patient confidentialityPatient appointment coordinationIn-person customer serviceInbound voiceHIPAAMedical schedulingEMR/EHRPayment collectionMedical recordsConfidential record keepingPatient flow managementHealth information regulatory complianceQueue managementMulti-line telephone consoleTelephone systemsHealth information managementPatient orientationHandling patient queriesPatient record updatingPatient registrationManaging patient recordsMedical appointment creationBillingOffice phone managementMedical administrationReception managementFront office management
About this job
Core Responsibilities
Patient Registration & Intake: Greet patients upon arrival, collect demographic details, verify insurance coverage, and input data into Electronic Health Records (EHR).
- Scheduling & Appointments
- Book, reschedule, or cancel patient appointments and send confirmation reminders.
- Financial Management
- Collect co-payments, process upfront patient payments, verify billing details, and issue receipts.
Call & Information Routing: Operate multi-line phone systems, handle patient inquiries, and transfer urgent calls or messages to appropriate medical units.
- Patient Flow & Communication
- Coordinate with clinical staff (nurses, physicians) to manage waiting room flow and minimize wait times.
- Privacy & Compliance
- Adhere strictly to patient privacy regulations (HIPAA or local health data protection standards) when handling records.
- Pay
- ₹10,000.00 - ₹15,000.00 per month
- Work Location
- In person
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