International voice process - US Healthcare

Job Description – International Voice Process (Healthcare)

Position

Customer Support Associate – International Voice Process (Healthcare)

Location

Coimbatore

Shift

Night Shift (US Process)

Working Days

Monday to Friday

Week Off

Saturday \& Sunday (Fixed Off)

Salary

Up to ₹30,000 per month

Experience

Experienced Candidates Only

Job Responsibilities

• Handle inbound and outbound customer calls for US-based healthcare clients.
• Assist customers with healthcare-related queries and service requests.
• Provide accurate information regarding healthcare services and processes.
• Maintain professional communication with international customers.
• Resolve customer queries efficiently and ensure customer satisfaction.
• Maintain proper call records and update customer information in the system.
• Follow company policies, quality standards and communication guidelines.

Candidate Requirements

• Candidates must have excellent English communication skills.
• Prior experience in an international voice process is preferred.
• Healthcare BPO experience will be an added advantage.
• Good listening, problem-solving and customer-handling skills.
• Ability to work in a night shift.
• Immediate joiners are preferred.

Benefits

• Attractive salary up to ₹30,000 per month.
• Fixed Saturday and Sunday off.
• Opportunity to work with an international healthcare process.
• Professional and growth-oriented work environment.

Interested candidates can apply now!

Pay

Up to ₹35,000.00 per month

Work Location

In person