Senior Customer Success Manager, Channel Loyalty

About This Role Channel and trade sales in India run on distributors, retailers, chemists, dealers and field teams. Much of that business still moves through paper claims, spreadsheets and delayed payouts. Our Channel Loyalty cluster helps pharma, FMCG, building materials and industrial brands digitise this layer on Loyalife, our loyalty SaaS platform. We’re looking for a senior owner for this cluster. You’ll own and operate the business, covering client growth and renewals, program outcomes, e…