Telecaller – Motor Dealership Business

Citadel Insurance Pvt. Ltd · Mumbai

Pay₹15,000–20,000a month, as listed

WhereMumbaiMaharashtra

TypeFull time

Posted12 NovYesterday, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Day work

No vehicle or licence needed

Skills they list49 named

Promotional pitchingClosing dealsSales persuasionCustomer records maintenanceComputer operationCold callingFinancial salesOutbound lead nurturingCollaboration with salesCustomer relationship buildingInsurance policy renewal processingCoordination with sales teamsPhone communicationCall loggingClient detail updatesComputer literacyOperations coordinationSpreadsheetsStakeholder liaisonClient enquiry handlingOutbound telemarketingCross-departmental liaisonClient relationship developmentBack office processingLead conversionDaily operations report preparationBachelor's degreeStakeholder coordinationLead nurturingCustomer relationship managementPhone canvassingCustomer renewal managementProspectingTelesalesAutomotive industry sales experienceClient communication skillsInsurance salesTelemarketingMonthly sales quota achievementAfter-call work proceduresSales activity reportingCommunication skillsBusiness lead generationSales follow-upTeam coordinationStakeholder relationship buildingCustomer acquisitionReferral-based sellingClient interaction via phone calls

About this job

Job Summary

We are looking for an energetic and target-oriented Telecaller to handle Motor Dealership Insurance Business. The candidate will be responsible for coordinating with automobile dealerships, contacting customers for new vehicle insurance, generating leads, handling policy renewals, and converting enquiries into business.

Key Responsibilities

Make outbound calls to customers referred by automobile dealerships.

Coordinate with car and two-wheeler dealerships for insurance requirements.

Generate leads for new vehicle insurance policies.

Follow up with customers for insurance quotations and policy closures.

Explain motor insurance plans, coverage, premiums, and benefits.

Handle new vehicle insurance, renewals, and policy-related enquiries.

Maintain regular communication with dealership sales executives and relationship managers.

Collect customer details and necessary documents for policy issuance.

Coordinate with the operations team for timely policy processing.

Maintain daily calling reports, lead status, and follow-up records.

Achieve assigned daily, weekly, and monthly business targets.

Required Skills & Qualifications

HSC / Graduate preferred.

1–3 years of experience in telecalling or motor insurance sales.

Experience in automobile dealership insurance business will be preferred.

Knowledge of motor insurance policies and processes.

Good communication and convincing skills.

Basic knowledge of MS Excel and computer operations.

Ability to handle customer follow-ups and convert leads into sales.

Strong coordination and relationship management skills.

Preferred Candidates

Candidates with experience in car or two-wheeler dealership insurance.

Candidates who have worked with automobile showrooms or motor insurance brokers.

Candidates with experience in outbound calling and lead conversion.

Interested candidates can share their updated resumes with the HR Department.

Citadel Insurance Brokers Pvt. Ltd.

Making Insurance Simpler for India

Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person

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