Pre-Sales & Customer Relationship Executive – Kerala

Pre-Sales \& Customer Relationship Executive – Kerala

Job Type

Full-Time

Department

Sales

Location

Kerala

Job Overview

We are looking for a Pre-Sales \& Customer Relationship Executive to join our growing real estate sales team in Kerala.

The role involves interacting with prospective customers, understanding their property requirements, providing project information, maintaining regular follow-ups, and coordinating site visits with the sales team.

This is a great opportunity for candidates who enjoy customer interaction, communication, sales, and relationship building and are looking to grow their career in the real estate industry.

Key Responsibilities

• Connect with prospective customers through calls and WhatsApp.
• Understand customer requirements, preferences, and budget.
• Recommend suitable property projects based on customer needs.
• Explain project details, pricing, amenities, offers, and other relevant information.
• Maintain regular follow-ups with prospective customers.
• Qualify leads and identify genuine sales opportunities.
• Schedule and coordinate property/site visits with the sales team.
• Coordinate customer requirements and feedback with the sales team.
• Maintain accurate lead, follow-up, and customer records.
• Work towards monthly lead conversion and site-visit targets.
• Visit project locations when required to gain better knowledge of the projects.
• Provide regular updates on lead status and follow-up activities.

Candidate Requirements

• Graduate in any discipline.
• Experience in Pre-Sales, Telecalling, Real Estate, Customer Service, Relationship Management, or Sales is preferred.
• Good communication skills in Malayalam and English.
• Strong customer-handling and interpersonal skills.
• Good follow-up and convincing abilities.
• Target-oriented with a positive and proactive attitude.
• Comfortable communicating with customers over phone and WhatsApp.
• Willingness to travel to project locations when required.
• Basic knowledge of MS Office / CRM tools will be an advantage.

Why Join Us?

• Performance-based incentives with earning potential linked to results.
• Opportunity to build a long-term career in Real Estate Sales.
• Professional training and sales guidance.
• Exposure to reputed and premium property projects.
• Supportive and professional work environment.
• Opportunity to develop skills in Pre-Sales, Customer Relationship Management, Negotiation, and Sales Conversion.
• Career growth opportunities based on performance.

Ideal Candidate

We are looking for someone who is

Confident \| Good Communicator \| Customer-Friendly \| Target-Oriented \| Self-Motivated \| Strong in Follow-Up

If you enjoy interacting with people and are passionate about sales and customer relationships, this could be the right opportunity to grow your career in real estate.

Interested Candidates

Contact HR

+91 9019708400 / +91 8123863900

Apply Now and Grow Your Career in Real Estate Sales!

Pay

₹10,000.00 - ₹15,000.00 per month

Benefits

• Cell phone reimbursement

Experience

• Tele sales: 1 year (Preferred)

Language

• English (Preferred)
• Malayalam (Preferred)

Location

• Kochi, Kerala (Preferred)

Work Location

Hybrid remote in Kochi, Kerala