Call Center Admin / Team Lead

WE ARE HIRING \| CALL CENTER ADMIN / TEAM LEAD

Company

APPLON – Apple Service Center \& Store

Location

Kochi, Kerala

Salary

₹25,000 – ₹35,000 per month

Job Type

Full-Time

JOB DESCRIPTION

APPLON is looking for an experienced Call Center Admin / Team Lead to manage customer support operations, supervise team performance, and ensure efficient customer service.

KEY RESPONSIBILITIES

• Manage and supervise daily call center operations.
• Handle inbound/outbound calls and customer escalations.
• Monitor leads, follow-ups, and team performance.
• Maintain CRM records and prepare performance reports.
• Train and guide team members to achieve targets.

REQUIREMENTS

• Minimum 2+ years of relevant call center experience.
• Minimum education: 12th standard pass.
• Strong communication and leadership skills.
• Experience in team handling and CRM preferred.
• Experienced candidates only. No freshers.

High Level Language Fluency in English, Malayalam \& Hindi

WHAT WE OFFER

• Competitive salary based on experience.
• Professional working environment.
• Career growth opportunities.

APPLY NOW

Send your updated resume to

Call / WhatsApp

+91 8592998333

Email

maneesh@itelitservice.com

Website

www.applonindia.com

APPLON \| Kochi Thrissur Trivandrum Bangalore

We will screen your profile. Once selected we will schedule an Interview

No Night Shift. Only Day Shift....

We are seeking Call Centre/Sales/Front Office Executive/Manager/Team Leads professional to join our team at Applon - Leading Apple Store at Kochi \& Bangalore.

The candidate will possess 1 to 3 years of relevant work experience and will play a key role in driving our client relationships and sales initiatives.

Desired Skills and Experience

Marketing, Telecommunications, Sales Operations, Sales Management, Online Marketing, Strategic Communications

Job Types

Full-time, Permanent, Fresher

Pay

₹25,000.00 - ₹35,000.00 per month

Benefits

• Health insurance
• Provident Fund

Work Location

In person