Senior Executive – Operations & Pricing (Sea & Air Freight)- freight forwarding

SCM BPO is looking for an experienced Senior Executive – Operations \& Pricing with strong expertise in both Sea and Air Freight operations and pricing.

The ideal candidate should have hands-on experience in coordinating international shipments, handling freight operations, negotiating rates with carriers and agents, preparing competitive quotations, and ensuring smooth end-to-end shipment execution.

Key Responsibilities

Sea \& Air Freight Operations

• Manage end-to-end import and export operations for Sea and Air Freight shipments.
• Coordinate with shipping lines, airlines, overseas agents, customs brokers, transporters and customers.
• Handle shipment bookings, documentation, cargo tracking and delivery coordination.
• Monitor shipment milestones and ensure timely updates to customers.
• Resolve operational issues, delays and shipment-related escalations.
• Ensure accurate documentation and compliance with applicable shipping procedures.

Freight Pricing \& Quotation

• Obtain and negotiate competitive freight rates with shipping lines, airlines and overseas agents.
• Prepare and share quotations for Sea and Air Freight enquiries.
• Handle FCL, LCL and Air Freight pricing requirements.
• Evaluate freight costs, surcharges, transit times and routing options.
• Maintain updated rate sheets and pricing databases.
• Coordinate with the sales and business development teams to support customer enquiries and business opportunities.
• Identify cost-effective routing and pricing solutions while maintaining profitability.

Coordination \& Customer Support

• Maintain effective communication with international agents, carriers and customers.
• Follow up on shipment status, bookings, rates and operational requirements.
• Provide timely solutions to customer queries and operational challenges.
• Maintain accurate shipment records, quotations and operational reports.

Required Skills \& Qualifications

• Bachelor's degree or relevant qualification in Logistics, Supply Chain Management or a related field.
• 4–7 years of relevant experience in the freight forwarding industry.
• Strong hands-on experience in both Sea and Air Freight operations.
• Practical knowledge of FCL, LCL, import and export processes.
• Proven experience in freight pricing, rate negotiation and quotation preparation.
• Good understanding of shipping documentation, freight charges and surcharges.
• Experience coordinating with international agents, shipping lines and airlines.
• Strong communication, negotiation and coordination skills.
• Ability to manage multiple shipments and pricing enquiries simultaneously.

Preferred Candidate Profile

• Candidates with combined Sea and Air Freight Operations and Pricing experience will be preferred.
• Candidates with experience in international freight forwarding and overseas agent coordination will have an added advantage.
• Candidates currently working with freight forwarding companies, NVOCCs or logistics service providers are encouraged to apply.

Pay

₹35,000.00 - ₹50,000.00 per month

Application Question(s)

• How many years of experience do you have in the freight forwarding industry?
• How many years of hands-on experience do you have in Sea Freight and Air Freight separately?

Work Location

In person