Telecaller / Telesales Executive

Job Summary

We are seeking a dynamic and motivated Telecaller/Telesales Executive to join our sales team. The ideal candidate will be responsible for making outbound calls to potential customers, generating leads, and converting inquiries into sales. You should have excellent communication skills, a persuasive attitude, and the ability to handle objections effectively.

Key Responsibilities

• Outbound Calls: Make a high volume of outbound calls to potential customers from provided leads.
• Lead Generation: Identify potential customers and generate new sales leads through cold calling, follow-ups, and lead nurturing.
• Product Knowledge: Clearly explain and promote the company’s products or services to prospective customers.
• Customer Engagement: Build rapport with customers, understand their needs, and offer tailored solutions to meet their requirements.
• Objection Handling: Address customer queries and objections confidently, providing accurate information and resolving concerns to close sales.
• Sales Targets: Meet or exceed daily, weekly, and monthly sales targets and quotas.
• Data Management: Accurately record and maintain customer interactions, lead status, and follow-up details in the CRM system.
• Follow-ups: Schedule and conduct follow-up calls to maintain customer relationships and encourage repeat business.
• Feedback: Provide feedback to the sales team on market trends, customer needs, and challenges encountered during calls.
• Team Collaboration: Work closely with the sales and marketing teams to ensure seamless customer experience and campaign success.

Qualifications

• Education: High school diploma or equivalent (Bachelor’s degree preferred).
• Experience: Previous experience in telecalling, telesales, or a similar sales/customer service role is preferred.
• Skills

+ Excellent verbal communication and listening skills.

+ Strong persuasion and negotiation abilities.

+ Proficiency in using CRM software and Microsoft Office Suite.

+ Ability to work independently and as part of a team.

+ Goal-oriented with a track record of meeting or exceeding sales targets.

• Experience: 1 to 3 years

Contact

9940083668 , hr@123tws.com