Front Desk Executive cum Telecaller

Front Desk Executive cum Telecaller

About BOXLAB

BOXLAB is a performance-driven training system focused on long-term physiological adaptation, strength development, and real-world performance. We don't follow generic workouts; we build structured, science-based training systems for every member.

Role Overview

We are looking for a Front Desk Executive cum Telecaller with excellent spoken English, who can talk to clients confidently, explain the BOXLAB concept clearly, and do timely follow-ups.

Key Responsibilities

Front Desk

• Welcome walk-in enquiries and members with a professional, friendly attitude
• Book programme discussions
• Keep the reception area organised and presentable

Telecalling & Client Communication

• Call enquiries from Instagram, WhatsApp, walk-ins, and ads
• Explain BOXLAB's concept clearly: science-based, customised training, assessment-first approach
• Answer client questions confidently and professionally
• Do regular follow-ups with enquiries and existing members
• Share the BOXLAB brochure and programme details with first-time enquiries
• Log every call and update client status in the BOXLAB CRM

Who We're Looking For

• Excellent spoken English (must), along with Hindi
• Clear, confident, and polite communication on calls and in person
• Ability to understand and explain a concept simply to clients
• Organised and consistent with follow-ups
• Prior experience in front desk, telecalling, or customer handling is a plus
• Basic knowledge of WhatsApp Business, Google Sheets, or a CRM

How to Apply

Send your resume to boxlabworkout@gmail.com or WhatsApp at 9013597276

Pay

₹18,000.00 - ₹42,000.00 per month

Work Location

In person