Jobs›Gurugram

Associate- Student Testimonials

Filo Edtech · Gurugram
Freshers welcome
Pay₹3L–3.8La year, as listed
WhereGurugramHaryana
TypeFull timeFreshers welcome
Posted13 NovYesterday, via SimplyHired
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list27 named
Customer feedback collectionCustomer relationship buildingPhone communicationDigital register maintenanceOnline collaboration platformsOperations coordinationSpreadsheetsParent collaborationZoomEnglishLocal languageParent communicationMeeting schedulingClient feedback collectionBachelor's degreeClient follow-upStakeholder coordinationWorking with studentsStudent supportPhone canvassingProject task coordinationRecords creationHindiInternal communicationCommunication skillsTeam coordinationClient interaction via phone calls
About this job

Connect with students and parents through outbound calls to collect feedback about their learning experience with Filo.

Encourage students and parents to share their experiences through video testimonials.

Schedule Zoom calls, record video testimonials, and guide students in creating self-recorded videos.

Build positive relationships with students and parents and ensure regular follow-ups.

Support NPS initiatives by collecting feedback and understanding student satisfaction.

Maintain records of testimonials, feedback, and follow-up status using spreadsheets.

Coordinate with internal teams and ensure timely completion of assigned activities.

Key Requirements

Freshers or candidates with 0–1 year of experience can apply.

Excellent Hindi and English communication and convincing skills.

Comfortable with outbound calling, Zoom, and basic spreadsheets.

Bachelor's degree in any discipline.

Work from office, Gurugram | 6 days working (Monday–Saturday).

Pay
₹300,000.00 - ₹380,000.00 per year

Benefits

Commuter assistance

Flexible schedule

Paid sick time

Paid time off

Provident Fund

Work Location
In person

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