Senior Capability Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities

Serve as the Product Owner for one or more formulary management applications, providing strategic direction and day-to-day oversight of product capabilities

Act as the primary voice of the business and end users, ensuring product priorities align with organizational goals and customer needs

Define and communicate product vision, strategy, and roadmap to Agile delivery teams and stakeholders

Translate business needs into clear, actionable requirements, user stories, and acceptance criteria to support successful solution delivery

Evaluate business value, develop use cases, and prioritize the product backlog to maximize value delivery and achieve targeted outcomes

Lead backlog refinement, sprint planning, and prioritization activities to ensure development efforts align with business objectives

Partner closely with Scrum Masters, business stakeholders, and technology teams to identify and resolve impediments impacting delivery.

Foster collaboration across Product Owners, Scrum teams, and cross-functional partners to support enterprise-scale Agile initiatives

Facilitate and actively participate in Agile ceremonies, including backlog refinement, sprint planning, reviews, retrospectives, and demonstrations

Ensure compliance with governance and audit requirements by supporting the creation and maintenance of required documentation and deliverables

Monitor industry trends, emerging technologies, and Agile best practices to continuously improve product management and delivery processes

Collaborate with business and technology partners to assess incoming enhancement requests, estimate effort, and determine implementation priorities

Work directly with stakeholders to understand business challenges, identify opportunities for improvement, and define solution requirements

Analyze operational processes, user feedback, and performance metrics to identify enhancements that improve efficiency, user experience, and business outcomes

Support release planning, user acceptance testing, and production readiness activities to ensure successful product deployments

Build and maintain strong relationships with business, operational, and technology partners to drive alignment and product success

Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements

Required Qualifications

3+ years PBM or pharmacy experience

3+ years of experience working as a Business Analyst or Product Owner

Experience with project methodology (requirements, design, development, test and implementation)

Experience presenting to stakeholders, written release notes, documentations of requirements, etc.

Experience leading project workstream, deliverables, timelines

Preferred Qualifications

Experience working with Agile process and principles

Client facing experience

Experience with formulary management and drug data

Experience with RxClaim or RxBuilder

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.